Building on a Successful Enterprise

CASE STUDY: Box Built

"Successful-people-surround-themselves-with-successful-people", so the saying goes. It follows that successful companies align themselves with successful mentors.

In that light, Roger Till, Managing Director of Box Built, and Mark Gwynne, are a particularly strong match.

Roger, one of the founding partners of Box Built, has been a driving force behind the consistent success of his company which manufactures timber crates and boxes.

A registered builder with 22 years experience in the industry, Roger has helped guide Box Built through a succession of milestones and significant expansionary phases since the company was established in 1995.

What began as a small time, two-person operation at the back of Allied Pickfords depot has grown into a multi-million dollar enterprise that now employs 25 staff, has six major shareholders, and operates out of an industrial area with a floor space 50 times the size of its original site.

In just eight years, the company has expanded its physical space four times and has boosted its gross turnover from $600,000 a year to more than $3 million.

So why would an organisation with this exceptional track record of success call on the services of someone like Mark Gwynne?

“Around two and a half years ago, it was clear that our business was outgrowing our expertise,” Roger Till explains.

“It wasn’t that we didn’t know where we wanted to take the business, but more that we were challenged in our management skills. We were also short on systems and procedures, and we recognised that we needed to seek help in these areas if our business was to continue to grow.”

Roger and his management team undertook Mark’s 10 Steps to Perfect Business Performance program…with exceptional results.

“Mark’s coaching helped us to consolidate our direction and gave us the tools to formalise our systems and procedures. His ability to extract information from me and get it down on the plan was one of the keys to the success of this process.”

Roger has continued to consult Mark since his team completed the 10-Step program.

“Mark is a really valuable external sounding board,” he says. “Mark’s business coaching continues to focus my thinking and I can attribute a lot of our success of the past 2½ years to this partnership.

“In the time Mark has been onboard, Box Built has really matured as a company and we have the chance to really grow our business in a strategic way.

Box Built Australia is a leading manufacturer of timber crates and boxes for a large client base from manufacturers to retailers and distributors. The company also supplies stock and custom-designed crates and boxes for the furniture removals and storage industry. It specialises in long or short runs of boxes and crates from 1 box to 1,000 crates. For more information about how Box Built can solve your packaging needs, phone 3344 7422 or visit www.boxbuilt.au.com (ED: that’s right: “ .au.com”…not “.com.au”!)