About BTS

“It is much easier to significantly improve your organisation’s performance than you may have been led to believe.”

Business Thinking Systems (BTS) help businesses make money. BTS programs ensure that the systems that drive a business, achieve optimal efficiency, which in-turn makes success not just achievable but inevitable. BTS can change your bottom line for the better; let us show you how.

The Key

Business Thinking Systems has created a methodology, which dissolves the gap between potential and actual performance in any organisation or workgroup. We follow through to ensure your predetermined outcomes are achieved.

BTS is the market leader in facilitating the organisational objectives into practical, visible and profitable results within any workgroup or business.

This is achieved through the application of our proprietary “Thinking Systems” methodology to assist workgroups to develop solutions that include the best possible thinking from the workgroup. The result is achievable, measurable action plans authored by the group with mutually agreed ownership of key targets and performance indicators. The difference that sets BTS apart from the competition is that these action plans, once created are then coached and implemented to completion rather than providing a weighty report that is slung into the nearest filing cabinet and forgotten about.

BTS is not concerned with making your challenge fit our solution. We create a tailor made thinking system to get the outcomes you are looking for. We know from over 10 years of coaching experience and assisting over 4,000 workgroups, that you already have the solution to most of your challenges. All you need is a process that will ask the right question of the right person at the right time so that you can extract the answers that may be tucked away within your business or workgroup.

Methodology

With some notable exceptions, all the critical skills and knowledge your organisation needs in order to run at peak efficiency are present within, not outside it.

However, these skills and knowledge usually exist in isolated pockets, when they should be widespread. Good practices may be found in some areas of your organisation, but not uniformly so. Your communication channels may be too long, too short, or inadequate to reach all intended destinations. Your structures may not be appropriate to support an evolving organisation.

Without the discipline and objectivity brought by the BTS methodology, it is exceedingly difficult to bring together all these issues in order to achieve strategic clarity, operational efficiency and effective performance management.

The BTS methodology encapsulates the best your organisation can offer. Through facilitation we guide workgroups to develop formal, consistent and cohesive structures, practices and strategies. These in turn lead to measurable and achievable action plans and most importantly to agree ownership of key target and performance indicators.

BTS has elevated the art of facilitation into a science. A science, because program delivery is always consistent and produces predictable outcomes.

An important corollary of the methodology, as opposed to ad-hoc facilitation or a rigid set of procedures, is our ability to construct programs tailored to your specific needs.

Significantly, this flexibility in no way diminishes our ability to deliver consistent and predictably successful outcomes, outcomes we stand behind.

What distinguishes BTS from others?

The BTS approach gives you the capability to achieve best practice in your industry.

Ours is not merely facilitation. We capture the distillation of your team’s thinking and their agreed outcomes. We produce all the paperwork for your action plans so you can give your undivided time and attention to the analysis of issues and formulation of responses.
Our assignment does not terminate with the delivery of plans. If we help you design it, we guide you to implement it.
Participants are guided to visit all the issues affecting a particular challenge. Method, not memory is the key. Ancillary points are noted, but we never allowed to drift and key issues are always kept in focus.
Experience with some 4000 workgroups has provided us with significant and extremely valuable data. This is used to benchmark and to probe when outcomes fall outside established norms.
Regardless of the complexities faced by a workgroup, a significant attraction of the BTS methodology is that it is exceedingly simple to grasp and apply. Hand a BTS plan to a newcomer to your organisation; and be surprised at how quickly it is understood and used.
Whether you have one or dozens of workgroups, whether they are centrally located or widely spread; whether the issues are common or disparate; you can be confident that what you receive from BTS will have predictable quality and consistency.

UTS Project
University of Technology Sydney and Business Thinking Systems Partnership

The New Discipline of Business Coaching - Research Project

The University of Technology, Sydney (UTS) in partnership with BTS, as part of an ARC Linkage Grant, are conducting a significant national study into the emerging practices of business coaching. As an increasingly influential form of organisational intervention, business coaching practices remain unclear and highly variable. Indeed, to date we know very little about who is doing business coaching, what the credential and skills basis is, how it is done by various coaching firms, and with what effects. In response to this, the aim of the study is to develop a comprehensive understanding of how the practices of business coaching shape managerial and organisational behaviour.
Importantly, our research examines:

How business coaching works?
What business coaches do when working with their clients and how?
Why business coaching is important?
The indicators of success used before, during and after the coaching process.
The credential and skills basis currently employed by coaching organisations to recruit and promote their business.
How and why the implementation of coaching at the organisational level leads to particular outcomes?
How business coaching as a practice changes the relationship between learning and work in contemporary organisations in order to be able to construct a model for business coaching?